You are here

UWI - Resetting your password and a little common sense...

Why is it that UWI's Grade System and the IT department require users to come in to show id to get their passwords reset? My brother has to drive up from south today just to reset his password. Instead, there should be a security question and / or something that can be verified over the phone to get the password reset such as national ID, passport number or drivers permit number. UWI really makes me wonder sometimes.