This poorly documented issue made me waste hours upon hours. Please consider subscribing to my Youtube channel if this works for you.
On Windows 10, the USB 3.0 ports do not detect any USB devices connected to it. In device manager, you will see the Renesas Electronics* USB 3.0 driver show a yellow warning icon.
Really it seems that the USB firmware is old and incompatible with Windows 10
Renesas Electronics* USB 3.0 Firmware Updates
Download and run the following once you are certain your computer or laptop has Renesas Electronics* USB 3.0